We are looking for a compassionate, resilient individual to join us as a Senior Mental Health and Wellbeing Coach, enabling the Bespoke Repatriation Service and the patients within it to thrive.

Working in partnership with the Aneurin Bevan University Health Board (ABUHB), the Bespoke Repatriation Service supports people to transition from secure hospital residential settings into a supported community setting, and, eventually, to independent living in the community.

In this role you will support the BRS Team Leader in the day-to-day operational management of the service, liaise with community mental health teams, and assist effectively with crisis management.

Our Customer Operations Managers are the heart of our operational activity, leading and inspiring our customer operations teams to create a world leading experience across all elements of the venue. As a Customer Operations Manager you will take full line management responsibility of our team of both contracted and casual Duty Managers and Hospitality supervisors, who will in turn drive forward our operational teams to deliver world leading service, firing the imaginations of those who walk through our doors. Operational teams consist of permanent and casual hospitality staff, casual Customer Assistants and our volunteer ushers.

The Senior Commercial events manager will work into the Head of customer operations to lead the development of a commercial strategy focusing on external events and driving commercial revenue by utilizing all available space across the centre footprint.

This role will be responsible for driving the commercial events team to successfully hit Targets and KPIS. As the senior events manager you will be responsible for overseeing the relationship management of all external event clients, being the main point of contact throughout the booking process of your clients and overseeing the relationships of the teams.

Your role may be subject to a DBS check